ABOUT
IndiGo is a private airline and India’s largest and most preferred airline and among the fastest-growing airlines globally.
We have a simple philosophy: provide low fares, flights that are timely and give travelers a comfortable and polite travel experience throughout the exceptional route network. We explain to the readers that low cost does not equal low quality. More than 320 airliners means that customs provides more than 1900 flights per day, connecting 110+ flights (32 of which are international) and with 85+ million passengers on board in the last year. It is accepted to have on-time industry performance, and this company targets to have one of the highest customer NPS in the Indian context. Therefore, at the IndiGo we shall continue expanding our operations by going global which will make us transform from being just a domestic airline company to being an international airline company.
Eligibility Criteria:
- Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo.
- If at any stage before or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
- Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
- Airport Operations Experience Preferred.
- No Visible Tattoo marks/ body art
- Age: Up to 27 Years only eligible.
- Interviewed Candidates can reapply after 6 months
Kindly check the eligibility criteria before appearing for the Interview.
Mandatory Documents to be Carried : These documents apart, if we do not carry them, then we will not be in a position to conduct your interview.
- CV / Resume ( with Photo)
- Aadhar Card – Date of birth should be completely mentioned must contain.
- Minor PAN Card – A photographs of a Major PAN Acknowledgment Card is compulsory.
- Certified true copy of 10th / 12th / Graduation if done mark sheet for the relevant exams / provisional certificate / consolidated mark sheet shall be considered.
- 2 passport-size photographs.
- Valid Passport – Issue Date should be from 2021 and Police verification Certificate.
- For Experience resigned Candidates: Documents attached: relieving letter, experience letter, a copy of AEP surrender, and AVSEC.
Please Note –
IndiGo does not make demands for any monetary value from the candidates for the interview or employment purposes. It must be noted all communications about offer letters will be from the official IndiGo email ID only. (For example name@goIndigo.in)
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JOB DESCRIPTION
Officer – AO&CS in the capacity as Customer Service
(OUText – Customer Service)
Job purpose:
To ensure timely performing of on-time operations in safety and security measures and conforming to the ground operations manual and all procedures.
Key responsibilities and accountabilities:
The following activities involve helping customers go through all facets of arrivals & departures.
- Reservations & ticketing:
- Taking reservations across the country
- Selling of tickets.
- Transferring cash to the concerned department.
- Taking and responding to customer inquiries over the phone.
- Departures
- Join the pre-flight and post-flight meetings.
- Certain other requirements observed and implemented included the check-in counters.
- Screening of passengers’ checked-in baggage.
- Ensure particular focus on the high quality of Check-in.
- To address customers’ concerns and to attend to their needs that go beyond average orders.
- Arrivals
- The third use and/or application of the quality management system for the case of the organization is to help its customers with specific needs.
- To support those customers with mishandled/damaged baggage. Hold all sorts of reports necessary for the same Produces all necessary reports for the same.
- Interaction with the baggage vendor to whom the bags belonged or who owned the damaged ones was also established.
- Check up with the en-route stations about misplaced baggage.
- Any other duty as may be delegated by the management from time to time
Salary
- 2 LPA For Fresher
APPLY: click here
